Health Care System

The ASUR n.9 (Azienda Sanitaria Unica Regionale) is the Regional body managing health basis services provided by the Italian Health Care System. Some treatments are free, others require your financial contribution called “ticket”. If you pay for any medical treatment, please keep all the receipts, because you can receive a reimbursement in your home country.
When you register with the Italian Health Care System, you are assigned a specific family doctor, whom you will refer to, for the whole length of your stay in Macerata.If you need an ambulance or paramedic out of surgery hours (usually after 8 pm, in the early hours in the morning or at weekends) you can call the Guardia Medica on + 39 0733 231378 or go directly to the out-patients in Via Santa Lucia 2, a few metres away from Macerata hospital. For emergencies and to call an ambulance the free phone number is 118.


COVID-19 is the infectious disease caused by the most recently discovered coronavirus. 

The most common symptoms of COVID-19 are, among others, fever, tiredness, and dry cough and they are usually mild and begin gradually. In some cases, people become infected but don’t develop any symptoms. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention. 

People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. Therefore, it is important to stay more than 1 meter (3 feet) away from a person who is sick. 

 The World Health Organization is assessing ongoing research on the ways COVID-19 is spread and will continue to share updated findings.  You can find more at this link:

Moreover, you can monitor the virus outbreak in Italy through the official channel of the Italian Ministry of Health ( and the Civil Protection (

-  Recommendations to contain the spread of coronavirus

-  Novel Coronavirus guidance: what to do when in doubt 


- Recommendation for students, visiting professors, researchers and staff members

If you are experiencing some of the symptoms (fever, cough, shortness of breath) you should: 

  • Stay at home and call immediately a doctor or the toll-free telephone number 1500 of the Italian Ministry of Health, thetoll-free number of the Marche Region 800.936.677 or 118.
  • Avoid close contacts with other people and do not go to crowded places

If you are not experiencing any of the symptoms:

We recommend students and staff who have recently come back from outbreak-hit areas (as per daily updates by the World Health Organization) to stay alert and monitor their health, checking their temperature and for other symptoms during the next 14 days after their return from risk areas. Moreover, we recommend a voluntary trust-based quarantine until those 14 days have passed.

The Italian Prime Minister's Decrees of 11 and 12 March 2020 introduced important new measures for the protection of public health and safety, limiting the physical movement of people, but does not suspend public services.

Therefore, office activities will continue as usual remotely. Likewise, teaching and training activities will continue online, as already notified on the University website. Please visit the UNIMC website to stay updated with the daily news. 

For any medical- or health-related issues you should call the toll-free numbers, as indicated. For further non-medical information, you can keep in contact with the International Welcome Desk( and tutors (Global Politics and International Relations; International Finance and Economics; International Tourism and Destination Management).

Details about the Italian health care system

Ultimo aggiornamento  2020/03/13 17:04:50 GMT+2